Elevating your Incident Management
Are you investing heavily in reporting and incident investigations, yet incident rates remain stagnant? Do incidents keep repeating?
With Incident Management Insights, I help you achieve sustainable learning from incidents. From professional incident investigations and training your experts to process optimization — I support you in making your incident management future-proof.
Incident Management Insights At a Glance
With years of experience, I combine scientifically grounded methods with practical solutions that can be seamlessly integrated into your processes.
Your Path to Successful Learning from Incidents:
- Professional Support
Available 24/7
- Expert Empowerment
Development for your team
- Reflective Learning
Sustainable change through reflection
- Process Optimization
Effective incident management
24/7 Professional
Investigators
Swift Support from Incident Management Professionals
- Available 24/7
- Internationally experienced investigation leaders
- internationally experienced investigation leaders
- Comprehensive report creation

Sometimes, fast, professional support is essential. Together with the International Flying Squad, we ensure that an experienced investigator is always ready to assist. Whether you want to outsource the entire investigation or need targeted support — we are here for you.
📞 24/7 Hotline: +31 85 006 4343

Expert Empowerment
Training for Your Internal Incident Management Experts
- Training and upskilling in incident management and analysis
- Flexible courses, Live-Online or Inhouse
- Focus on scientifically proven and practical methods such as Tripod Beta, Barrier Failure Analysis, and BowTie
Want to refresh your incident management knowledge or learn a new analysis method? My courses are flexible and practical. Regular live-online seminars, such as the Tripod Beta Practitioner Course with Bronze accreditation, provide both additional qualifications and immediately applicable knowledge.
Reflective Learning
Sustainable Learning through Reflection and Engagement
- Learning Teams and Learning Reviews
- Investigation Insights Workshops
- Investigation Insights Workshops
- Customized incident management solutions for your organization

Research shows that employees must actively engage with information, reflect on it, and find their own solutions to learn effectively from incidents.
With Reflective Learning approaches, I help you achieve genuine change in your incident management. Together, we implement methods like Learning Reviews or Learning Teams, encouraging employees to develop their own solutions.

Incident Management Upgrade
Optimize Processes – Improve Results
- Detailed analysis and enhancement of your incident management processes
- AI-assisted systems upon request
Do similar incidents keep occurring in your organization? We analyze your incident management process step by step, identify improvement potential, and implement optimizations based on the Hearts and Minds Learning from Incidents Tool.
Interested in AI Assistance?
Let’s discuss how we can leverage modern technologies for your organization.
Get Started Now
Book a meeting to discover how Incident Management Insights can transform your learning from incidents!